• Free Delivery on Orders Above Rs. 2,500
  • Premium Quality Kids Fashion
  • Easy Exchange Available

Return & Exchange Policy

Agar aap ko kuch pasand na aaye ya size theek na ho, to fikar ki baat nahi. Return aur exchange ka tareeqa yahan aasan lafzon mein likha hai.

7 din mein aasan return

Parcel milne ke 7 din ke andar return ya exchange ki request karein. Bas item unused aur original packing mein ho.

Size ya colour badlein

Size fit nahi aaya? Hum usi design ka dosra size ya colour bhej denge, stock available hone par.

Kharab ya ghalat item par poora haq

Damaged, defective ya ghalat item aaye to return ka courier charge hum uthate hain. Aap ko koi nuqsan nahi hoga.

Refund ya store credit

Aap ki pasand se refund bank ya mobile wallet mein, ya agle order ke liye store credit mein milega.

📅
7 dinDelivery ke baad return / exchange ki muddat
🔄
Free exchangeSize ya colour badalne par (pehli baar)
⚡
3–5 dinItem wapas milne ke baad refund ka waqt
📞
Seedha rabtaWhatsApp ya call par poori madad

Kaun si surat mein kya milega

Apni surat-e-haal dekhein aur jaanein ke aap ko return, exchange ya refund mein se kya milega.

Size fit nahi aaya

Exchange

Dosra size bhejein. Pehli exchange par humari taraf se shipping free hai (stock available hone par).

Item kharab ya ghalat mila

Refund ya naya item

48 ghantay mein photos bhejein. Return ka courier hum karte hain, aur aap ko naya item ya poora refund milta hai.

Pasand nahi aaya

Store credit ya refund

Item unused ho aur tags lage hon to 7 din ke andar return karein. Is surat mein return ki shipping customer ki hoti hai.

Order cancel karna hai

Dispatch se pehle

Dispatch se pehle humein WhatsApp par likhein, order bina kisi charge ke cancel ho jayega.

Kya return ho sakta hai?

Return manzoor hone ke liye in baaton ka khayal rakhein.

Return / exchange ho sakta hai

  • Item unused, unwashed aur bilkul pehle jaisa ho
  • Original tags aur packing saath ho
  • Delivery ke 7 din ke andar request ki gayi ho
  • Item kharab, ghalat ya size ka masla ho

Return nahi ho sakta

  • Pehna hua, dhula hua ya badla hua item
  • Tags ya original packing gum ho
  • Sale ya clearance par kharidi gayi cheezein (agar sale par likha ho)
  • Undergarments, socks aur hygiene se judi cheezein

Return ya exchange kaise karein

Sirf 4 qadam mein kaam mukammal.

Humein batayein

WhatsApp ya email par order number aur wajah likhein. Kharab item ho to photos bhi bhejein.

Manzoori

Hamari team 24 ghantay mein aap ki request check kar ke jawab deti hai.

Parcel bhejein

Item original packing mein pack karein. Courier ka tareeqa hum aap ko bata dete hain.

Exchange ya refund

Item check hone ke baad naya item bheja jata hai ya refund process hota hai.

Refund ke bare mein

  • Refund item wapas milne aur check hone ke baad 3–5 working days mein hota hai.
  • COD orders ka refund bank account ya JazzCash / Easypaisa mein bheja jata hai.
  • Original shipping charges wapas nahi hote, siwaye us surat ke jab ghalti hamari ho.
  • Store credit lene par 5% extra bonus milta hai.
  • Photos mein dikhne wale rang thoda mukhtalif ho sakte hain, ye return ki wajah nahi.

Aam sawalat

Return ki muddat kitni hai?
Parcel milne ke 7 din ke andar aap return ya exchange ki request kar sakte hain. Is ke baad ki request manzoor nahi hoti.
Return ki shipping kaun uthata hai?
Item kharab, damaged ya ghalat ho to shipping hum uthate hain. Pasand na aane ya size ke masle par pehli exchange free hai, baaki surat mein shipping customer ki hoti hai.
Agar dosra size stock mein na ho?
Aap doosra design chun sakte hain, store credit le sakte hain ya poora refund le sakte hain.
Kya sale ke items return ho sakte hain?
Sale items par aam tor par sirf exchange ya kharabi ki surat mein return hota hai. Har item ke page par ye likha hota hai.
Mere paas tags nahi rahe, kya karun?
Tags ke baghair return mushkil hai, magar humein WhatsApp par likhein. Hum har case alag se dekhte hain.

Return ya exchange chahiye?

Hum se rabta karein, hamari team madad ke liye hazir hai.

Phone / WhatsApp: +92 302 4022974

Email: la'yesha.offical@gmail.com

WhatsApp karein Call karein

Aakhri update: October 2026